An appeal to the Appeals Panel must be made by the appellant within 14 days of notification; the chairperson may accept a late appeal in the interests of justice. Appeals must be in the form and with documentation prescribed by the Minister (s226) and may attract a fee prescribed by the Authority (s38). The appellant must serve a copy on the Authority within seven days. On receipt the panel chair appoints either one member as an appeals officer or a three‑member Appeals Board; the board chair is appointed by the panel chair and regulates procedure.

An appeals officer or Appeals Board may refuse appeals not made in good faith or that are frivolous or vexatious, may request information in writing, hold hearings at which parties are entitled to be heard and to present evidence, and may adjourn. A board may decide by majority. Determinations may refuse or allow appeals (in whole or in part), direct the Authority to grant or renew a licence (s120/s121), or allow appeals under s223(1)(b) as to findings and/or advice, caution, warning or reprimand. Determinations must be communicated to the appellant, the Authority and the Appeals Panel; the Authority must comply with directions to grant or renew a licence and notify the appellant. Appeals officers and Appeals Boards are independent.