1. Financial entities shall define, establish and implement an ICT-related incident management process to detect, manage and notify ICT-related incidents.

2. Financial entities shall record all ICT-related incidents and significant cyber threats. Financial entities shall establish appropriate procedures and processes to ensure a consistent and integrated monitoring, handling and follow-up of ICT-related incidents, to ensure that root causes are identified, documented and addressed in order to prevent the occurrence of such incidents.

3. The ICT-related incident management process referred to in paragraph 1 shall:

(a) put in place early warning indicators;

(b) establish procedures to identify, track, log, categorise and classify ICT-related incidents according to their priority and severity and according to the criticality of the services impacted, in accordance with the criteria set out in Article 18(1);

(c) assign roles and responsibilities that need to be activated for different ICT-related incident types and scenarios;