9.10

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Final Report - Guidelines EBA/2021/02 on customer due diligence and the factors credit and financial institutions should consider when assessing the money laundering and terrorist financing risk associated with individual business relationships and occasional transactions ('The ML/TF Risk Factors Guidelines') under Directive (EU) 2015/849 (EBA/GL/2021/02) (updated 30 December 2024)
Guidelines
Title II: Sector-specific Guidelines
Guideline 9: Sectoral guideline for retail banks (9.1-9.24)
Risk factors (9.4-9.11)
Distribution channel risk factors (9.10-9.11)
9.10

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Version date: 1 March 2021 - onwards

The following factors may contribute to increasing risk:

a) non-face-to-face business relationships, where no adequate additional safeguards – for example electronic signatures, electronic identification means in accordance with Regulation EU (No) 910/2014 and anti-impersonation fraud checks – are in place;

b) reliance on a third party’s CDD measures in situations where the bank does not have a long-standing relationship with the referring third party;

c) new delivery channels that have not been tested yet.

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