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Article 21 General organisational requirements
(Article 16(2) to (10) of Directive 2014/65/EU)
1. Investment firms shall comply with the following organisational requirements:
(a) establish, implement and maintain decision-making procedures and an organisational structure which clearly and in documented manner specifies reporting lines and allocates functions and responsibilities;
(b) ensure that their relevant persons are aware of the procedures which must be followed for the proper discharge of their responsibilities;
(c) establish, implement and maintain adequate internal control mechanisms designed to secure compliance with decisions and procedures at all levels of the investment firm;
(d) employ personnel with the skills, knowledge and expertise necessary for the discharge of the responsibilities allocated to them;
(e) establish, implement and maintain effective internal reporting and communication of information at all relevant levels of the investment firm;
(f) maintain adequate and orderly records of their business and internal organisation;
(g) ensure that the performance of multiple functions by their relevant persons does not and is not likely to prevent those persons from discharging any particular function soundly, honestly, and professionally.